Experiences
Make a Candy AI video from a character or image
Start with the video tool that matches your available input. Some workflows use scene selections and others begin with a suitable character image. We keep those creation routes separate from watching a ready-made Candy Shorts story.
In this article
Assemble a scene in Build Your Video
Choose the available character, action, setting and partner options in the preset builder. Check the selections and token charge before pressing Generate video. Look in My Generations for the completed clip.
Judge the result as a generated interpretation of your choices. The presets do not guarantee an exact match for every detail, so start with a scene whose important features you can readily check.
Image-to-video: animate an eligible character picture
Use image-to-video when you want a short animated clip with a picture as its starting point. Begin with a character image supported by that workflow rather than assuming a free-text request starts the same process.
Check the selected image for an available conversion option and inspect its price. A saved picture in your collection does not automatically qualify for every kind of video generation.
Distinguish Studio from clips and prepared stories
Candy Studio is another entry point for movie creation, not an assurance that every video tool shares one editor. Check its own available options and charges without assuming your subscription supplies unrestricted movie production.
Choose Candy Shorts to watch a scripted episode, or a supported Live Action scene for interactive controls. Creating and playing a clip does not open an ongoing two-way webcam conversation.
Check the clip's sound and resolve failed access
Do not rely on every generated video having sound. The available audio can differ by character, account and video format. Mentioning a sound in a request is not a guarantee that the result will include it.
For a missing or failing option, check the chosen character, browser, account and token balance. Keep the error details or generation status for support, and avoid submitting the same charged request repeatedly while you are unsure whether it has completed.
Questions and answers
Should I type a scene description or choose video presets?
Follow the tool you opened. Build Your Video uses scene selections, while supported image conversion starts from an eligible picture. Do not assume every video workflow accepts the same prompt or input.
What should I check when a clip has no audio?
Check playback volume in the clip and browser first. Some supported video outputs are silent, so a completed generation does not necessarily mean an audio track is included.
Does paying to create a clip also unlock Shorts?
Treat those as separate actions with separate access conditions. Creating new video and opening an existing episode are not interchangeable purchases.
Can I rely on a particular Candy AI video duration?
We make no fixed-length promise across all video tools. Use the duration displayed by your selected workflow, if it supplies one. When a precise length is essential and none is shown, contact support before paying.