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Add Candy AI to your iPhone home screen
Visit Candy AI from your iPhone browser and use Add to Home Screen to create a shortcut. The icon launches our web app; it does not make AI chat available offline.
In this article
Return to the account with your subscription
Sign in as you did when you registered, using the account that holds your conversations or purchase. Adding a home-screen icon does not create another membership.
Inspect the signed-in account if a character or paid allowance seems to be missing. A private-browsing window or another browser session may have opened a different account.
Work out which part of the audio is missing
For a message you want to hear, check playback volume. For a supported call, also check microphone permission. First identify the action and whether that character offers it; these are not interchangeable audio settings.
Check the clip itself when a video has no sound. Some generated videos are silent by design, even though pictures display and text replies work normally.
Use account settings for account changes
Treat the icon as a convenient launch point for the online service. It adds neither offline AI conversations nor subscription rights beyond those of the account you open.
To cancel renewal or delete an account, use that account's controls rather than removing the icon. Before clearing browser data, keep a record of local preferences you want to retain.
Questions and answers
Should I look for an App Store download on iPhone?
Use our browser-based route: visit Candy AI in Safari, open Share and select Add to Home Screen. This setup does not require a native App Store app.
Could I install the Android version as an APK on iPhone?
An APK is an Android package, not an iPhone installation route. Open Candy AI in your browser and add the iPhone shortcut instead.
Is deleting the iPhone shortcut enough to unsubscribe?
No. The shortcut only opens the site. Stop renewal through the subscribed account's cancellation controls.